Why is the Kia ProCeed's infotainment system not working?

I just bought a Kia ProCeed and I'm having trouble with the infotainment system. It keeps freezing and not responding to my commands. I've tried restarting the car and resetting the system but it hasn't helped. What could be causing this issue?

Maria, it sounds like there may be a software glitch in your infotainment system. Try contacting your dealership or Kia's customer service for assistance. They may be able to provide a software update or offer a solution to fix the freezing issue.

Hi Maria, have you tried checking the USB or Bluetooth connection? Sometimes a poor connection can cause the system to freeze. Also, make sure you have the latest software update installed. If the issue persists, I recommend bringing your car in for a check-up to ensure there are no hardware issues.

Hi Maria, this could also be a result of a faulty touch screen. If you notice that the system only freezes when using the touch screen, then it may need to be replaced. It's always best to bring it to a certified mechanic or dealership for an accurate diagnosis and solution.