How do I troubleshoot a malfunctioning infotainment system in my Kia Ceed?

I bought a used Kia Ceed and the infotainment system is not working properly. Sometimes it turns off randomly and sometimes certain features are not accessible. Can anyone offer any advice on how to troubleshoot and fix this issue?

Hello Maria, it's possible that your infotainment system may need to be updated. Check with your local Kia dealership to see if there are any available updates.

Hi Maria, have you checked the wiring and connections for the infotainment system? It's possible that there may be a loose connection causing the issue.

Hello Maria, I had a similar issue with my Kia Ceed's infotainment system. I found that resetting it to factory settings fixed the problem. Just be aware that you will lose all saved settings and data.