Why does my Kia Soul's infotainment system keep freezing?

I have a Kia Soul and I've noticed that my infotainment system keeps freezing. It's very frustrating and I'm not sure what could be causing it. Has anyone else experienced this issue and know how to fix it?

Hi Jane, I'm sorry to hear that you're experiencing issues with your infotainment system. This is a common problem with Kia Souls. Have you tried resetting the system by disconnecting the battery for a few minutes? If that doesn't work, it's best to take it to a dealership for further diagnosis and potential software updates.

Hey Jane, I had the same issue with my Kia Soul. It turns out there was a recall on the infotainment system and I was able to get it fixed at the dealership for free. You may want to check if your car is eligible for the same recall.